Privacy Notice

JoomlaWired Ltd is committed to protecting your privacy and will lawfully collect and process your data according to the Data Protection Act 2018.

1.1.We shall collect and process your data in the following but not exhaustive circumstances:

1.1.1.       When you sign-up

1.1.2.       Your response to a JoomlaWired Ltd promotion

1.1.3.       Your responses to a JoomlaWired Ltd survey

1.1.4.       When you complete a form on our website

1.1.5.       When you make a purchase

1.1.6.       To ensure you receive the best possible product and service

1.1.7.       When you inform us of any new matter

1.2.We shall primarily collect your data via the stated channels:

1.2.1.       Website form (Sign-up & user profile forms)

1.2.2.       Email

1.2.3.       Telephone

1.3.We use information about you in the following ways:

1.3.1.       To comply with our agreed contractual obligations

1.3.2.       To help us identify you and any accounts you hold with us

1.3.3.       To enable us to review, develop, and improve your website and services

1.3.4.       To provide customer care, including responding to your requests if you contact us with a query

1.3.5.       To administer accounts, process payments, and keep track of billing and payments

1.3.6.       To safeguard against fraud

1.4.JoomlaWired Ltd will not disclose your data to uninvolved third parties.

1.5.JoomlaWired Ltd will under no circumstances collect sensitive data about you without your explicit consent.

1.6.All information held about you will be accurate and up to date. You can view, edit, or delete your personal data held by JoomlaWired Ltd through the JoomlaWired control panel.

1.7.You have the right to request the immediate deletion or correction of personal data. All personal data will be securely held, according to our Security Policy.

1.8.JoomlaWired Ltd reserves the right to execute the following objectives using the latest technology:  

1.8.1.       Tracking our website visitor’s behaviour patterns

1.8.2.       Logging our visitors IP addresses, browser versions, and referrers. This might include the use of cookies stored on said browsers; a process easily blocked in your browser settings.

1.8.2.1    Please note that data collected in this manner can be used to identity the user, unless blocked in your browser settings.

 

.Security Policy


 

1.0   JoomlaWired Ltd ensures that our customers’ details are always held securely:

1.0.1    JoomlaWired utilises the latest security technology to prevent damage from viruses, hackers, and other IT based threats.

1.0.2    Our datacentre provider has been accredited with the ISO 27001 certificate, a recognised information security management system. Your data is secured in a fire-safe and environmentally controlled premises, and the servers reside within the European Union.

2.1.To ensure your details remain safe online, Go Cardless, Google Checkout and PayPal process all your online transactions over a secure, 256bit SSL (Secure Socket Layer) encrypted connection

2.2.No information, electronic or otherwise, is available to anyone other than fully authorised JoomlaWired Ltd personnel and third parties involved in the provision of our services; i.e. Payment Processor (PayPal), SSL certification (Trustwave), domain registrar (Tucows), and domain name registry (Nominet).

2.3.JoomlaWired Ltd does not store any of our customers financial information such as debit or credit cards without your consent.
 

Personal Data Retention Period

We shall only process your personal data for as long as you are a JoomlaWired Ltd customer.

Please note that our legal and/or accountancy obligations may prevent the deletion of your data from our records for up to seven years after your account is closed.

Right to make a compliant

If you wish to raise a complaint on how we have handled your personal data, you can contact us at "personaldataATJoomlawired.com" to have the matter investigated.

You have the right to make a complaint to the Information Commissioner about how we process your personal data:

https://ico.org.uk/concerns/
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow,Cheshire, SK9 5AF

Tel: 0303 123 1113